BrightSide Medium · Abbie Lee

Session Policies & What to Expect

Clear policies and boundaries help create space for trust, mutual respect, and meaningful growth. Please read these details before booking.

What to expect

Abbie is an evidential medium. She may share details such as personality traits, memories, relationships, or other recognizable information before offering messages of love, healing, or guidance. Every medium works differently, and each session is unique. Sometimes a message may be difficult to hear.

Communication and professional boundaries

Between-session communication is reserved for scheduling and administrative matters. Office hours are 11 AM–6 PM, Monday through Friday. The inbox is not monitored on weekends; weekday email inquiries are generally answered within 48 hours.

Sessions take place during scheduled Zoom or phone appointments, rather than through text messages, email, or direct messages. Abbie encourages reflection, agreed-upon exercises, and a strong personal support system between sessions.

Cancellation, rescheduling, and missed appointments

Please provide at least 48 hours’ notice to cancel or reschedule. Changes made with less than 48 hours’ notice are subject to the full session fee. Missed appointments without prior notice are treated as no-shows and charged the full fee. Repeated no-shows may affect the ability to schedule future sessions.

If Abbie needs to reschedule, she will notify you as soon as possible and work with you to find another time.

Payment and refunds

Payment is due when booking unless otherwise agreed in writing. Appointments are confirmed after payment is received. Purchases are final; refunds are not offered after payment except where required by law.

Session recordings

Sessions are not routinely recorded. You may request a recording before the session begins. Any recording is provided at Abbie’s discretion and only with the knowledge and consent of everyone involved. Recordings are for personal use and may not be shared or reproduced without written permission.

Photos, recordings, and testimonials

Participation in demonstrations, interviews, or testimonials is voluntary and does not affect the service you receive. If you do not want your image, voice, likeness, or testimonial used for educational or promotional purposes, notify Abbie before participating or providing a testimonial.

Disclaimer

Abbie’s services are intended for educational, coaching, personal-development, and/or entertainment purposes. They are not a substitute for medical, psychological, psychiatric, legal, or financial advice, and do not create a licensed professional relationship unless explicitly stated. For an emergency or mental-health crisis, contact local emergency services or a qualified healthcare provider.

By booking and participating, you acknowledge that you have read these policies. Participation is voluntary, and outcomes depend on your own choices and implementation.